Privacy Policy

Last updated: November 2026

This policy explains what personal information Shoreview Digital (“I,” “me,” or “Shoreview Digital”), a web design and development studio based in Halifax, Nova Scotia, collects through this website and in the course of my work, and how I use and protect it. I handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

What I collect

Information you give me. When you use the contact form or the quote form, or email me, I collect what you choose to share, such as:

  • Your name and email address
  • Your business name and current website
  • The package or service you’re interested in
  • Details about your project, timeline, branding, and content
  • Anything else you include in your message

Payment information. If you pay me by card, the payment is processed by Square. I do not see or store your full card number. I keep a record of invoices and payments for accounting purposes. Interac e-Transfer payments are handled by your bank and appear in my banking records.

Technical information. Like most websites, the hosting provider may automatically log basic technical details when you visit, such as your IP address, browser type, and the pages requested. This is used to keep the site running and secure.

How I use your information

I use your information to:

  • Reply to your messages and requests
  • Prepare quotes and carry out the work you hire me for
  • Send invoices and receive payments
  • Provide care plans and support to existing clients
  • Keep records required for taxes and accounting
  • Keep the website secure and working properly

I do not sell your personal information, and I do not use it to send marketing emails unless you have asked to receive them.

Who else handles your information

I use a small number of trusted services to run my business. They process information on my behalf, under their own privacy policies:

  • Web3Forms delivers form submissions from this website to my email inbox.
  • Namecheap (Private Email) hosts my business email, where your messages are stored.
  • Cloudflare hosts this website and may log technical information about visits.
  • Square processes card payments and invoices.
  • Shopify, if I build or manage an online store for you, which is set up under your own account.

Some of these providers store information on servers outside Canada, including in the United States, where it may be subject to the laws of that country. I only share what is needed for the service to work, and I do not share your information with anyone else unless the law requires it.

Cookies and analytics

This website does not use advertising cookies or tracking pixels.

How long I keep your information

I keep inquiries and project records for as long as needed to respond to you and to work with you. Records of invoices and payments are kept for the period required by Canadian tax law, which is currently six years. If you ask me to delete your information, I will do so unless I’m required to keep it.

How I protect it

I use reasonable safeguards to protect your information, including password-protected accounts, two-factor authentication where available, and access limited to me. No method of storing or sending information online is completely secure, so I cannot guarantee absolute security.

Your choices and rights

You can ask me at any time to:

  • Tell you what personal information I hold about you
  • Correct information that is wrong or out of date
  • Delete your information, where I’m not required to keep it
  • Stop using your information for a purpose you no longer agree to

To make a request, email hello@shoreviewdigital.ca. I’ll respond within 30 days. If you’re not satisfied with my response, you can contact the Office of the Privacy Commissioner of Canada.

Children

This website and my services are intended for businesses and adults. I do not knowingly collect personal information from children.

This website may link to other sites, such as social media. I’m not responsible for their privacy practices, so please read their policies.

Changes to this policy

I may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Questions about this policy or your information can be sent to hello@shoreviewdigital.ca.